Great-West Financial Empower Retirement

Senior Business Analyst

US-KS-Overland Park
1 month ago
Job ID
# Positions
Financial Services

Position Highlights

The Senior Business Analyst is the primary liaison between IT and business, works directly with end-user groups and management to elicit user requirements and develop functional specifications for complex initiatives and programs.  This position will collaborate closely with other analysts, business Subject Matter Experts, and Technology partners to ensure end to end system functionality aligns with business requirements and compliance standards.  The Senior Business Analyst is directly responsible and accountable for the development of end to end business requirements to deliver functional capabilities to achieve desired business outcomes, for complex business initiatives.


Primary Responsibilities

  • Lead and facilitate cross departmental teams to understand and document business problems and scenario context, resulting in documented end to end business requirements and user / functional requirements
  • Ability to work with UI/UX designers, business SMEs, and technology system analysts and designers to explain business needs for complex initiatives
  • Ensure that requirements are understood by Technology partners and perform additional functional analysis when detail is needed, in an iterative, collaborative manner with system analysts and designers.
  • Verify technical design specifications meet user requirements
  • Develop a variety of business models and information flow diagrams including system context models, data flow diagrams and use case diagrams
  • Partner with test lead to create user scenarios for user acceptance testing
  • Develops deep domain knowledge on end to end business processes
  • Partners with the Project Manager to determine project task estimates, deadlines and deliverables, simultaneously working on multiple projects
  • Perform gap analysis and define gap closure strategies
  • Gains consensus and approval on final requirements



  • 7+ years’ experience
  • Strong verbal and written communication skills, fluent in English
  • Working knowledge of software development methodologies particularly Agile
  • Significant experience creating User Stories and business requirements defining business needs for complex solutions
  • Significant experience in financial services / retirement record keeping is preferred


  • Working knowledge of Web Technologies
  • Superior written, listening and verbal communication skills
  • Must be able to communicate effectively with both technical and non-technical project team members
  • Must be able to interview and develop rapport with others
  • Extensive experience creating business documents using Microsoft Word, Excel and Visio
  • Ability to effectively present information and respond to questions from management and end users for complex and high visibility business solutions / initiatives.
  • Ability to define problems, assemble and analyze data, establish facts, draw valid conclusions and make recommendations
  • Must be highly analytical and detail oriented
  • Ability to work independently and as a team member

About Great-West Financial

At Great-West Financial® and Empower Retirement, our more than 5,700 global associates are dedicated to helping customers secure their financial futures. We offer a range of retirement savings products, life insurance, annuities and investment services from offices across the country. If you’re interested in joining a company that enjoys a record of strong performance and is rich in history yet innovative, bold and transformative, then our organization is an outstanding place for you to grow and succeed. We’re an equal opportunity employer dedicated to workforce diversity. We’re also committed to providing a drug-free workplace.


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