Great-West Financial Empower Retirement

Technology Internal Communications Manager

US-CO-Denver (DTC)
6 days ago
Job ID
# Positions

Position Highlights

Be Bold Be Brilliant


Would you like to be a part of one of America's leading financial services firms? Great-West Financial is the nation’s second largest insurer in sales of individual life insurance through banks. We also offer annuity and executive benefits products. Under Empower Retirement, we provide employer sponsored retirement plans as the nation’s second largest retirement plan provider.


Our over 5,000 associates across 40 locations across the country provide world class service to:


30,000+ employer sponsored retirement plans

8 million+ employees participating in their employer-sponsored retirement plan

467,700+ individual life insurance and annuity accounts

$460 billion+ total assets under administration


The Technology Internal Communications Mgr manages the development, implementation, and coordination of internal and external strategic Technology communications strategies, with the goal of establishing and maintaining a positive image of the Technology organization with all associates, partners and participants.  Develops and implements strategies and programs to communicate Technology’s business objectives, culture and values to its employees.  This position oversees the alignment of communications plans with the strategic direction and positions of the Great-West Financial and Empower organizations.

Primary Responsibilities

  1. In partnership with the Technology leadership team, develops, produces and executes communication plans for enterprise technology initiatives. This includes writing, editing and reviewing a range of communications such as internal corporate announcements, informational brochures, videos,  and other communications  across a variety of platforms and various audiences. 
  2. Responsible for providing communications advice and support to technology leaders, other business leaders and departments in the organization on communication approaches and messaging or issues related to the company's technology function and strategy. 
  3. Develops and helps drive lines of communication within the technology organization among leaders, managers and employees.  May develop programs to increase awareness and knowledge of technology initiatives, activities, products or programs that are related to or affect the IT function.
  4. May offer constructive feedback and quality assurance on projects for technology leadership.
  5. Consult and provide communications strategy for sensitive messages. This includes developing message strategy, obtaining consensus, drafting, and modifying, and counseling and assisting others related to best practices and approaches with communications.
  6. Develops short- and long-term communication objectives. Interacts with business partners and Technology leaders to develop and implement integrated communication plans.
  7. Create and facilitate effective communication channels that provide open, direct, and respectful forums to manage expectations, operational priorities, quality and timeline objectives, and conflict resolution.
  8. Develop and deliver progress reports tailored for Board, Executive, Management, Operational, and Other audiences that provide transparency on status, priorities, staffing, delivery risks, and decision points.
  9. Ensures all communications support Technology goals and objectives ensuring all employees understand the technology strategies, priorities and culture.



  • Bachelor’s degree in Journalism, English or Communications, or equivalent experience.  Background in technology helpful.

Preferred qualifications:

  • Excellent written and verbal communication skills, including an ability to advocate for ideas and influence others. Knowledge of AP style preferred.
  • 5-7+ years of experience in internal and/or external communications position.
  • Experience or understanding of basic IT/Systems language and work is ideal.
  • Problem-solving skills and the ability to manage several projects simultaneously.
  • Must be highly motivated, detail- and deadline-oriented, adaptable and creative.
  • Excellent interpersonal skills in initiating and managing communication within and between Operational, Management, and Executive levels of the organization.
  • Strong organizational skills and ability to manage many in-flight deliverables at once on tight deadlines.

Normal Office Working Conditions


Will make independent decisions and partner with senior leaders across Technology and the Business.


Will interact internally with senior leaders inclusive of Head of Technology on a daily basis.

About Great-West Financial

At Great-West Financial® and Empower Retirement, our more than 5,700 global associates are dedicated to helping customers secure their financial futures. We offer a range of retirement savings products, life insurance, annuities and investment services from offices across the country. If you’re interested in joining a company that enjoys a record of strong performance and is rich in history yet innovative, bold and transformative, then our organization is an outstanding place for you to grow and succeed. We’re an equal opportunity employer dedicated to workforce diversity. We’re also committed to providing a drug-free workplace.


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