Would you like to be a part of one of America's leading financial services firms? Great-West Financial is the nation’s second largest insurer in sales of individual life insurance through banks. We also offer annuity and executive benefits products. Under Empower Retirement, we provide employer sponsored retirement plans as the nation’s second largest retirement plan provider.
Our over 5,000 associates across 40 locations across the country provide world class service to:
30,000+ employer sponsored retirement plans
8 million+ employees participating in their employer-sponsored retirement plan
467,700+ individual life insurance and annuity accounts
$460 billion+ total assets under administration
Responsible for researching, designing, writing, editing, publishing, and maintaining a variety of business support documentation. Documentation deliverables primarily include: procedures, process maps, process guides, and system manuals. Documentation may be used by business teams as reference material or by business teams responsible for developing and delivering training on a given subject.
This position is a key point of contact for project teams and business teams to provide assistance researching internal business team impacts, identifying potential pain points or risks, developing business solutions to help mitigate potential risks or prevent errors, recommending best practices based on lessons learned, clarifying complex topics using business-friendly language, organizing and structuring content for usability, and providing overall technical writing expertise.
Complexity of writing assignments varies by topic. More complex assignments may include creating documentation to support: new products, system enhancements, new market segments/lines of business or additional business audiences, compliance, risk management, and/or internal or external audits.
Bachelor's degree or equivalent experience in Technical Writing, Process Improvement, or a related field.
FINRA 6 registration permitted, but not required. Corporate-established timelines apply to permitted registrations.
4 years relevant work experience
Ability to learn new tools and processes quickly.
Exceptional skill in creating grammatically correct text, and an ability to write accurately, succinctly, and with minimal need for editing/proofing.
Experience in creating single-sourced documentation (conditional text) to create output in more than one format (for example, PDF, HTML, Web). Experience in all aspects of planning, designing, implementing, testing, and delivering a documentation project.
Ability to communicate technical information to non-technical audiences.
Ability to work independently as well as being a contributing member of a cohesive development team.
Ability to recognize and adapt to changing requirements, schedule changes, and any other challenges that might affect a project.
Ability to adhere to a particular writing style to maintain a consistent voice across the modules of a product.
Working Conditions/Physical Requirements:
Normal Office Working Conditions.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties
At Great-West Financial® and Empower Retirement, our more than 5,700 global associates are dedicated to helping customers secure their financial futures. We offer a range of retirement savings products, life insurance, annuities and investment services from offices across the country. If you’re interested in joining a company that enjoys a record of strong performance and is rich in history yet innovative, bold and transformative, then our organization is an outstanding place for you to grow and succeed. We’re an equal opportunity employer dedicated to workforce diversity. We’re also committed to providing a drug-free workplace.
Software Powered by iCIMS