Great-West Financial Empower Retirement

  • Wholesaler Scheduler

    Location US-CO-Denver (DTC)
    Posted Date 2 weeks ago(7/6/2018 4:57 PM)
    Job ID
    # Positions
  • Position Highlights

    Be Bold Be Brilliant


    Would you like to be a part of one of America's leading financial services firms? Great-West Financial is the nation’s second largest insurer in sales of individual life insurance through banks. We also offer annuity and executive benefits products. Under Empower Retirement, we provide employer sponsored retirement plans as the nation’s second largest retirement plan provider.


    Our over 5,000 associates across 40 locations across the country provide world class service to:


    30,000+ employer sponsored retirement plans

    8 million+ employees participating in their employer-sponsored retirement plan

    467,700+ individual life insurance and annuity accounts

    $460 billion+ total assets under administration


    A Scheduler will be responsible for handling a high volume of scheduling requests and inquiries in support of the Internal and External Life and Annuity wholesaling team. In addition will be asked to deliver on other administrative departmental needs as capacity allows including but not limited to:


    • Mail merge and call-outs for lunch in learn or other meeting attendance
    • Tracking state licensing and facilitating renewals
    • Coordinating special broker mailings
    • Updating SalesForce for non-selling advisors
    • Tracking/recording items to the gift log
    • Tracking/registering attendance at CE events


    Primary Responsibilities

    Schedules appointments in SalesForce for the internal and external wholesaling team. Requests for appointments will be obtained through incoming emails and voicemails.  Partners with Securities Compliance and sales teams ensuring that certain FINRA/State Regulatory related activities are appropriately administered.


    These activities could include but are not limited to:


    • Tracking gifts to brokers to ensure company policies are maintained
    • Recording continuing education credits and submitting to appropriate parties; and ensuring sales team have active licenses in the states in which they are selling.
    • Provides support to the administrative support team ensuring that incoming broker invoices are quickly submitted to Accounts Payable for processing
    • Must be able to manage a high volume of requests and be able to prioritize
    • Ability to communicate clearly to ensure schedules are updated appropriately ensuring that wholesalers can react to conflicts, changes and last minute requests timely and efficiently
    • Ability to talk and type while actively listening
    • Autonomy - Will take direction from manager and sales team. Will have some flexibility and general autonomy on project and administrative work, however outcomes will be clearly defined and predictable
    • Internal and External Contacts – Internal and External wholesaling team, advisors and/or broker dealers


    • Bachelor’s degree or equivalent work experience
    • Knowledge of SalesForce database a plus
    • Knowledge of Microsoft suite of products, especially Excel
    • 1-3 Year Financial Services experience preferred
    • Excellent verbal and written communication skills.
    • Strong organizational and time management skills; able to effectively manage priorities and workflow
    • Competencies: Customer Focus, Building Partnerships, Adapting to Change


    Working Conditions/Physical Requirements:  Normal Office Working Conditions


    Disclaimer: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties and skills

    About Great-West Financial

    At Great-West Financial® and Empower Retirement, our more than 5,700 global associates are dedicated to helping customers secure their financial futures. We offer a range of retirement savings products, life insurance, annuities and investment services from offices across the country. If you’re interested in joining a company that enjoys a record of strong performance and is rich in history yet innovative, bold and transformative, then our organization is an outstanding place for you to grow and succeed. We’re an equal opportunity employer dedicated to workforce diversity. We’re also committed to providing a drug-free workplace.


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