Great-West Financial Empower Retirement

  • Retirement Plan Administrative Assistant

    Location US-MS-Jackson
    Posted Date 3 weeks ago(3 weeks ago)
    Job ID
    # Positions
  • Position Highlights

    Would you like to be a part of one of America's leading financial services firms? Great-West Financial is the nation’s second largest insurer in sales of individual life insurance through banks. We also offer annuity and executive benefits products. Under Empower Retirement, we provide employer sponsored retirement plans as the nation’s second largest retirement plan provider.


    Our over 5,000 associates across 40 locations across the country provide world class service to:


    30,000+ employer sponsored retirement plans

    8 million+ employees participating in their employer-sponsored retirement plan

    467,700+ individual life insurance and annuity accounts

    $460 billion+ total assets under administration



    The Administrative Assistant - Field is an exciting career opportunity with a leading company in the retirement and defined contribution industry. As the Field Administrative Assistant your focus is simple: support a regional team that is dedicated to helping government employees successfully replace the income they earned while working in retirement. Under general supervision, you will perform a broad range of clerical and administrative tasks. Screens, refers or responds to telephone inquiries. Establishes and maintains filing systems. May prepare response to routine correspondence for Supervisor's signature following established procedure.

    Primary Responsibilities

    • Responsible for routing incoming telephone calls from retirement plan participants and clients to the appropriate person.
    • Orders and maintains supplies.
    • Arranges appointments and greets visitors.
    • Demonstrates proficiency with standard office equipment.
    • Performs basic computer applications including word processing and spreadsheets.
    • Organizes and maintains file system of correspondence and compliance records.
    • Works with close supervision; limited interpretation, judgment or discretionary actions may be required.
    • Performs tasks for the reps such as assembling enrollment kits and running reports for targeted campaigns and plan reporting.


    • HS Diploma or equivalent work experience Regiatrations: FINRA fingerprinting required.
    • 0-2 years work experience
    • Basic level of Microsoft Office applications: including Word, Excel, Access and Outlook as well as the ability to learn other systems.
    • Excellent multi-tasking and organizational skills
    • Strong verbal, listening, reasoning & communication skills

    The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties and skills.

    About Great-West Financial

    At Great-West Financial® and Empower Retirement, our more than 5,700 global associates are dedicated to helping customers secure their financial futures. We offer a range of retirement savings products, life insurance, annuities and investment services from offices across the country. If you’re interested in joining a company that enjoys a record of strong performance and is rich in history yet innovative, bold and transformative, then our organization is an outstanding place for you to grow and succeed. We’re an equal opportunity employer dedicated to workforce diversity. We’re also committed to providing a drug-free workplace.


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