Great-West Financial Empower Retirement

  • Financial Operations Coordinator

    Location US-CO-Denver (DTC)
    Posted Date 5 days ago(5 days ago)
    Job ID
    # Positions
    Account Operations
  • Position Highlights

    Would you like to be a part of one of America's leading financial services firms? Great-West Financial is the nation’s second largest insurer in sales of individual life insurance through banks. We also offer annuity and executive benefits products. Under Empower Retirement, we provide employer sponsored retirement plans as the nation’s second largest retirement plan provider.


    Our over 5,000 associates across 40 locations across the country provide world class service to:


    30,000+ employer sponsored retirement plans

    8 million+ employees participating in their employer-sponsored retirement plan

    467,700+ individual life insurance and annuity accounts

    $460 billion+ total assets under administration 



    The Financial Operations Coordinator is responsible for the basic understanding of the fee structure and system functionality of all Retirement Services lines of business including 401k, 401a, 403b and 457 plans. 

    Primary Responsibilities

    • Responsible for the support and processing of daily activities.
    • Reviews information in relevant system(s) for accuracy and to prevent risk related to errors.
    • Responds to internal staff requests for information.
    • Provides exceptional customer service to internal Empower staff members via phone and electronic media.
    • Other duties as assigned


    • High School degree or GED, or equivalent related experience
    • 2 years of related experience
    • FINRA 6 registration permitted, but not required. Corporate-established timelines apply to permitted registrations.
    • FINRA fingerprinting required.
    • MS Office skills and basic excel skills preferred.
    • Strong attention to detail
    • Results orientated with ability to effectively handle multiple tasks/work responsibilities at the same time.
    • Excellent proactive communication skills with ability to interact with all levels of staff and management.
    • Strong problem resolution skills and understanding of when to escalate a matter.
    • Ability to work within prescribed deadlines and in a team environment.

    The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties and skills.

    About Great-West Financial

    At Great-West Financial® and Empower Retirement, our more than 5,700 global associates are dedicated to helping customers secure their financial futures. We offer a range of retirement savings products, life insurance, annuities and investment services from offices across the country. If you’re interested in joining a company that enjoys a record of strong performance and is rich in history yet innovative, bold and transformative, then our organization is an outstanding place for you to grow and succeed. We’re an equal opportunity employer dedicated to workforce diversity. We’re also committed to providing a drug-free workplace.


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