Great-West Financial Empower Retirement

  • Manager Fees & Billing

    Location US-CO-Denver (DTC) | US-KS-Overland Park
    Posted Date 1 month ago(11/12/2018 12:29 PM)
    Job ID
    # Positions
    Account Operations
  • Position Highlights

    Would you like to be a part of one of America's leading financial services firms? Great-West Financial is the nation’s second largest insurer in sales of individual life insurance through banks. We also offer annuity and executive benefits products. Under Empower Retirement, we provide employer sponsored retirement plans as the nation’s second largest retirement plan provider.


    Our over 5,000 associates across 40 locations across the country provide world class service to:


    30,000+ employer sponsored retirement plans

    8 million+ employees participating in their employer-sponsored retirement plan

    467,700+ individual life insurance and annuity accounts

    $460 billion+ total assets under administration



    The Manager Fees & Billing provides leadership to the back office operations related to fees and billing. Manages daily activities and assists with more complex issues. Prepares reporting for Senior Management. Coordinates responses to various audit requests. Ensures that internal controls are functioning properly in accordance with generally accepted auditing standards and that procedures are properly maintained.

    Primary Responsibilities

    • Oversees the fee set up, third party payments, automated billing, quality control, etc. of retirement plan fees. Reviews reconciliations to ensure accuracy of fee set up, which impacts fee disclosure and automated revenue sharing done on the record keeping system. Prepares reporting to identify trends, make corrections, initiate training, and update of capacity model.
    • Monitors the workflow, planning, scheduling, and work assignments. Makes hiring and salary recommendations, develops and/or approves training procedures, coordinates training, conducts performance evaluations and manages staff issues according to company and divisional policies. Monitors quality standards of the team and individuals.
    • Acts as the liaison to internal client/partner facing departments on efficiencies, resolutions, etc.
    • Ensures that all fees accounting entries are recorded accurately. Responsible for working with financial reporting on any manual accruals required.
    • Coordinates responses to all internal, external, ICOFR, SOC1, and client audits. Participates in testing and planning for business continuity events.
    • Other duties as assigned


    • Bachelors Degree in Business, Finance, or similar field
    • Four years supervisory experience
    • Intermediate MS Office skills
    • Intermediate EASY and SAP skills
    • Strong management, organizational, analytical/problem solving, written and verbal communication skills
    • Ability to prioritize projects and work independently
    • FINRA Series 6 and 26 is permitted but not required.

    Disclaimer: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties and skills.

    About Great-West Financial

    At Great-West Financial® and Empower Retirement, our more than 5,700 global associates are dedicated to helping customers secure their financial futures. We offer a range of retirement savings products, life insurance, annuities and investment services from offices across the country. If you’re interested in joining a company that enjoys a record of strong performance and is rich in history yet innovative, bold and transformative, then our organization is an outstanding place for you to grow and succeed. We’re an equal opportunity employer dedicated to workforce diversity. We’re also committed to providing a drug-free workplace.


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