Responsible for leading all aspects of participant services communication. Provide effective and timely communication to Participant Services associates utilizing a multi-channel strategy that engages them throughout all change. Develops and implements strategies and programs to communicate Participant Services business objectives, culture and values to its employees. This position oversees the alignment of communications plans with the strategic direction and positions of Empower Retirement. Coordinate with key internal teams to ensure preparation and execution of all communication strategies, to include HR, Training, Technology, Transformation, Strategy Innovation Management, Product, RM, Operations, SDS, WFO and Senior Participant Services Leadership. Conducts periodic review of results post change with associates and internal teams as needed and addresses any gaps in communication and resources.
Normal Office Working Conditions and ability to work remotely
At Great-West Financial® and Empower Retirement, our more than 5,700 global associates are dedicated to helping customers secure their financial futures. We offer a range of retirement savings products, life insurance, annuities and investment services from offices across the country. If you’re interested in joining a company that enjoys a record of strong performance and is rich in history yet innovative, bold and transformative, then our organization is an outstanding place for you to grow and succeed. We’re an equal opportunity employer dedicated to workforce diversity. We’re also committed to providing a drug-free workplace.
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